- Alexander Communications Group: Customer Service Week
- Celebrated annually during the first full week in October offering information, planning assistance, and support materials for customer service related departments. - B Wyze
- Provides training and recruiting services, specialising in programmes geared to help desks and selected departments or individuals. - ClearBrick
- Provides business solutions, methods, and advice to improve the customer experience. - Communico Ltd.
- Customer service training, coaching, and consulting to improve customer satisfaction and retention. Providing custom MAGIC Workouts add an e-learning component. - ConnectedLearningSystems, Inc.
- Multimedia training for accounts receivable management and customer service trainees. - ContactPoint
- Provides customer service and sales training and coaching, and offers the Maculon system for monitoring staff performance. - Cornerstone Professional Development
- Assisting individuals, teams, and organisations in developing tools and skills for improving customer satisfaction. - CRM Learning
- Produces and distributes films and videos regarding communication, management and supervisory development, customer service and sales training, and other topics. - Customer Focus, Inc.
- Offers facilitator-led customer service skills training. - Customer Service Group
- Books, newsletters, and training tools on motivation, retention, loyalty, service skills, and management for call centre professionals. - Gehegan & Associates
- Telephone skills training for commercial calling, platform, and investment officers, focusing on new business development and relationship expansion. - Impact Learning Systems International
- Performance improvement company provides customer contact skills training for sales, customer service, and technical support staff and their managers. Jones Associates
- Jones Associates specialises in customer service, sales, and management training programmes. Leadership Factor, The
- Research agency that specialises in measuring customer satisfaction and employee engagement. Offers training courses across the U.K.- Measure-X
- Offers services for increased business performance including customer satisfaction, employee training, Internet activity and sales, and e-customer satisfaction. - Moran Consulting, Inc.
- Offers behaviour-changing training tools based on participant centred learning for staff, managers, and telephone customer service representatives. - Phone Pro
- Provides customer service training that builds call management skills in telephone etiquette and skills training seminars. - Professional Edge
- Offering training in customer service, presentation skills, and hiring techniques as well as tailored seminars. - Service Quality Institute
- Customer service training organisation focusing on front line employees using facilitator lead sessions with video interaction for experiential learning. - Service Strategies
- Advances customer service and support excellence by providing industry standards, career development training, and strategic advisory services to ensure delivery of consistent, high-quality service and support. SOS Training
- Specialises in communication and customer service training for the dental and medical sectors.- SunCoast Learning Systems
- Computer and web-based training customer contact and call centre representative. - Telephone Doctor
- Offers a variety of customer service training programmes including videos, workshops, CD-ROMs, and keynote presentations. - Utopia Image
- Offers tools to Improve your customer relationships with isolutions and professional customer experience management (CEM) services. - WHE Information Warehouse
- Offers customer service training and personal improvement materials, publications, and programmes.
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