- amberCat
 - Suitable for internal or external help desks, development tracking, and facilities management. - Axios Systems
- Creators of Assyst, the ITIL-based help desk and IT service management software package.
- Blue Flag Technologies Ltd
- Offers products designed to record, report, answer, and analyse complaints, enquiries, and correspondence, as well as log and allocate calls and monitor service levels.
- CRMworks
- U.K. help desk consultants offering ITIL-based help desk software integrating service management, customer support, and CRM solutions.
- FrontRange Solutions
- Provides IT support software to small and medium sized businesses.
- Gemini Software
- Offers IT help desk management software, customer relationship management, and web-enabled support software.
- Help Desk Systems (UK) Ltd
- Offers a range of helpdesk management, change management, and web access software.
- Hornbill Systems Ltd
- Makes the Support-Works Helpdesk family of products and a firewall product. Also provides Internet assistance for companies.
- House-on-the-Hill Software
- Offers helpdesk software for internal and external call ticketing.
- Infra Corporation Pty Ltd
- Offers help desk, change management, and web-enabled support software. Regional head offices are located in the U.S., Australia, and the U.K.
- LBE Helpdesk Systems
- Offers windows or web-based helpdesk software, with extensive report capabilities.
- NetHelpDesk
- Offering help desk software including multi-site/client, network diagramming, inventory management, knowledge base, SLA, and service status reporting.
- PerlDesk
- Offers browser-based help desk and email management software.
- Platinum Technology Limited
- Providing a range of helpdesk software with easy call logging, Web integration, and three tier technology.
- Royalblue Group plc (1)
- SiteHelpDesk.com
- Help desk software that provides intranet or Internet browser-based capabilities for internal and external customer support and inventory management.
- Sunrise Software
- Develops a suite of help desk software products.
- Support-Works
- Features online services for computer support staff.
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